A New Jersey mum says a JetBlue crew humiliated her as she struggled to get her child with special needs to wear a mask.
East Orange’s Jennifer Minsky says her two-year-old son, Ezra, is on the autism spectrum, but wears a mask to school every day. However, Ezra refused to put on his mask when the family boarded a JetBlue flight to return home from a vacation in Cancun.
Minsky told CBS New York they were aware of the airline’s mask policy and there were no issues on the flight from Newark.
When Ezra refused to wear his mask on the flight home, Minsky says the crew wasn’t helpful.
She claims she told JetBlue in advance that her son was on the autism spectrum and even brought a letter from his doctor, but the crew on the return flight continued to insist that Ezra wear a mask.
Fearing being kicked off the plane, Minksy and her husband eventually gave their son extra sleep and placed a mask over his face after he fell asleep.
A company spokesperson also told CBS that the family should have applied for a mask exemption before beginning their trip.
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